DIRTYVIBE
Legal & Trust CenterLast Updated: August 13, 2026

Privacy & Security Policy

At DirtyVibe.in, we understand that privacy is particularly important when purchasing adult sexual wellness and intimate care products. This Privacy & Security Policy explains how we collect, use, store, and protect customer information.

100% ConfidentialZero Data SellingDiscreet PackagingStrictly 18+
1

Information We May Collect

We collect only the essential information necessary to deliver our products, process payments securely, and provide customer support.

  • Personal Information: Name, email address, shipping address, billing address, order details, and customer support communications.
  • Transaction Information: Limited transaction-related metadata from payment providers (e.g., payment status, transaction reference, payment method type). Financial data such as card numbers are processed directly by payment gateways.
  • Technical Information: IP address, browser type, device information, website usage, cookies, session identifiers, and referral source.
2

How We Use Information

Customer information is strictly used to provide a seamless, secure, and confidential shopping experience. We may use your information to:

  • Process, verify, and fulfill customer orders.
  • Confirm payments and handle transaction processing.
  • Arrange discreet delivery through authorized courier partners.
  • Provide customer support and send critical order updates.
  • Detect and prevent fraudulent transactions and security threats.
  • Handle eligible cancellations, returns, and refunds.
  • Comply with legal, tax, accounting, or regulatory obligations.
  • Send promotional communications only where explicitly consented to.
3

Privacy of Adult Wellness Purchases

We recognize that purchases made on DirtyVibe.in involve intimate personal wellness products that require maximum confidentiality.

We take rigorous steps to keep the nature of all customer purchases strictly confidential. Order information will never be intentionally disclosed or advertised to unrelated third parties.

Information is shared strictly on a need-to-know basis for payment processing, order fulfillment, shipping, fraud prevention, and legal compliance.

Your order details and purchase history are kept completely private and will never be shared with advertisers or data brokers.
4

Discreet Packaging & Delivery Privacy

DirtyVibe.in uses plain and neutral outer packaging for all shipments wherever reasonably possible.

The outer parcel will not feature explicit product names, photographs, adult-themed graphics, or sexual wellness branding. Standard shipping labels only contain information required for shipping, logistics, taxation, or applicable law.

5

Payment Security

Payments are processed through encrypted, PCI-DSS compliant third-party payment gateways (supporting UPI, Credit/Debit cards, Net Banking, and Wallets).

DirtyVibe.in does not store complete credit/debit card numbers, CVVs, or sensitive payment credentials on our servers.

6

Information Sharing

Customer information is only shared with essential operational partners who assist in serving you:

  • Authorized payment gateways and financial institutions.
  • Reputable logistics providers and courier companies.
  • Secure website hosting and cloud infrastructure providers.
  • Customer support and communication tools.
  • Accounting and legal compliance advisory partners.
  • Disclosures required by applicable law, court order, government or regulatory authority, or fraud investigation.
7

We Do Not Sell Personal Information

DirtyVibe.in has a zero-tolerance policy for data exploitation: We NEVER sell, rent, trade, or monetize customer personal information to third-party advertisers or data brokers.

Guaranteed Policy: We do not sell your personal data. Period.
8

Cookies & Tracking Technologies

Our website uses cookies and session storage to power core functionality including shopping cart persistence, secure login sessions, user preferences, analytics, and fraud prevention.

You can control or disable cookies via your browser settings. However, disabling essential cookies may impact shopping cart performance or checkout operations.

9

Data Security

We deploy administrative, organizational, and technical safeguards designed to protect your personal data against unauthorized access, loss, misuse, alteration, or destruction.

While we utilize industry-standard encryption protocols (HTTPS/SSL), no electronic storage method or internet transmission is 100% immune; we continuously review and upgrade our security measures.

10

Data Retention

Personal information is retained only for as long as necessary to fulfill orders, provide support, maintain tax records, comply with accounting rules, prevent fraud, or resolve disputes as required by Indian law.

11

Customer Privacy Rights & Requests

Subject to applicable law, customers have rights regarding their personal data, including requesting access, updates, corrections, or deletion of permissible records.

To submit a privacy request or withdraw marketing consent, contact our Data Privacy Desk at Imperse27@gmail.com.

12

Children's Privacy (Strictly 18+)

DirtyVibe.in is intended strictly and exclusively for adults aged 18 years or above. We do not knowingly collect information from or market to minors.

Age Restricted Store: You must be at least 18 years old to access DirtyVibe.in or make any purchase.
14

Privacy Policy Changes

We may periodically update this Privacy Policy to reflect operational or regulatory changes. The latest version will always be published here with an updated effective date.

15

Contact Desk

For questions or concerns regarding privacy, security, or data handling, please reach out to customer support:

Email: Imperse27@gmail.com

Location: Gujarat, India

Need further policy clarification?

Contact DirtyVibe support anytime. We ensure confidential assistance.